Erica

Erica is a dedicated HVAC Customer Service Representative and Dispatcher known for her commitment to going above and beyond for every customer. With a sharp eye for detail and a talent for building strong, lasting relationships, she ensures that each client feels heard, supported, and valued from the first call to the final service. Erica's ability to manage scheduling and communication efficiently plays a key role in keeping operations running smoothly. Outside of work, she's a proud wife and mother of two, with a deep love for family, always putting them first. In her free time, she enjoys studying chemistry and psychology, constantly learning and expanding her knowledge.